Kimu, operated by Anmar Aljarad, lets you permanently delete your account and associated data at any time. This page explains how to request deletion and exactly what is removed and kept.
Delete from within the app
- Open the Kimu app.
- Go to Settings → Account → Delete Account.
- Confirm when prompted. Your account and data are deleted immediately, and you are signed out on all devices.
Deletion is permanent and cannot be undone. There is no reactivation or recovery once your account is deleted.
If you no longer have the app
If you’ve uninstalled Kimu or can’t sign in, email support@kmoonproject.com from the email address on your account and ask us to delete your account. We will verify your request and complete the deletion within 30 days.
What is deleted
When your account is deleted, we remove or irreversibly anonymize your personal data from our active systems, including:
- Your profile and personal information — email, username, display name, biography, profile and background photos, phone number, birthday, and gender.
- Your login credentials and any linked sign-in (password and social-provider link).
- All of your posts, photos, videos, comments, and likes.
- Your direct messages and conversations.
- Your social graph — follows, blocks, and the idols/groups you stan.
- Your push-notification registrations, feedback/support submissions, invitation codes, and your in-app purchase and Sarang/points transaction history.
- All active sessions (you are logged out everywhere).
What is kept, and for how long
- Backups: residual copies in routine encrypted backups are purged within 30 days of deletion.
- Legal/compliance records: we may retain limited records for longer where required by law (for example, financial or tax records).
- Safety records: reports you submitted about other users may be kept in anonymized form to preserve the integrity of our moderation.
- Any remaining records are anonymized and no longer identify you.
About virtual items and purchases
Any Sarang or Points balance is forfeited on deletion and has no monetary value. Deleting your Kimu account does not itself issue a refund for past in-app purchases; refunds, where available, are handled by Apple or Google under their respective store policies.
Questions
For help with deletion or any data request, contact Anmar Aljarad at support@kmoonproject.com. See also our Privacy Policy.